Background photo by Alice Donovan Rouse

Listen: craft and quality in design — featuring Jean-Paul Haire from Paris

The Fjord group design director from la Ville Lumière talks about feng shui, how “being done is better than being perfect,” and navigating a multitude of languages in the studio and listening to your design teams

This is the third edition of our discussion around craft and quality, this time with Jean-Paul Haire of Fjord Paris. Like our other conversations, this episode covers much ground. We begin by talking about design as a way to find problems (but Jean-Paul cautions against finding solutions too quickly); discomfort being an agent of change; as well as the importance of empathy.

Here are some of the highlights from today’s conversation:

  • Growing the Paris studio from 14 to 54
  • Feng shui and why order matters
  • We must take the risks, must go further, and if failure occurs, it must be something that we can learn from
  • How athletes train, musicians practice, and designers work
  • The contrasting notions of needing to start somewhere and the danger of solving problems too early
  • “Do You Matter” by Robert Brunner (link)
  • 2010 film “The Book of Eli” with Denzel Washington

As always, thanks for listening.

Design director at SoftServe, host of How This Works, coach with Plucky, advisor at Shep. Formerly at thoughtbot SF, Fjord NYC, and PBS FRONTLINE among others.